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Author Archives: Tom Northrup

Microsoft User Licensing Breakdown

Microsoft User Licensing Breakdown By TOM NORTHRUP I could ramble on about the difficulties of understanding the complexity within Microsoft licensing structure for Dynamics 365 for Customer Engagement apps and the Power Platform. However, I will spend this time being … Read More

PowerApps Maker, Dynamics 365 Customer Engagement New Solution Designer

PowerApps Maker, Dynamics 365 Customer Engagement New Solution Designer By TOM NORTHRUP In my previous post I discussed the six admin centers that are currently managing environments and solutions. While the article covered the environment’s management, most of the feedback was … Read More

All About the New Admin Portal in Dynamics 365 Customer Engagement and PowerApps

All About the New Admin Portal in Dynamics 365 Customer Engagement and PowerApps By TOM NORTHRUP Still using the old solution designer interface? Perhaps, you can’t find the new solution designer interface, or you are like me and just find comfort in the … Read More

A How-to Guide on Setting up a Dynamics 365 Trial

A How-to Guide on Setting up a Dynamics 365 Trial By TOM NORTHRUP The process for signing up for Microsoft Dynamics 365 Customer Engagement trials has recently changed. The old trial would provision an instance of Dynamics 365 with 25 licenses which were … Read More

Is There Room for Service in Support? 

Is There Room for Service in Support? By TOM NORTHRUP Have you heard the old IT saying, “Software would work great if it wasn’t for the users”? Having worked in IT support in my earlier years I remember feeling burnt out and thinking the … Read More

Starting a Microsoft Partner Practice

Starting a Microsoft Partner Practice By TOM NORTHRUP Are you interested in the Microsoft Partner ecosystem? Do you build applications, integrate data, implement, or provide support for Microsoft products? Are you having trouble figuring out where to start? If you answered yes, … Read More

A Scrummish Waterfall Framework

A Scrummish Waterfall Framework This document covers basic insight to applying several combinations in agile and waterfall methodologies within DevOps.  By TOM NORTHRUP Continuous attention to technical excellence and good design enhances agility.   Ninth agile principle  Water-Scrum – what? Over years of experience we … Read More

Training Resources for Microsoft Business Applications Consultants

Training Resources for Microsoft Business Applications Consultants By TOM NORTHRUP The world of Dynamics CRM has passed us by as we entered a new era of Microsoft Business Applications. This area has been a focused set of products for Microsoft but had excluded Dynamics products in the past. Being unified under the Microsoft Business Applications … Read More

What is White Label and Do I Need Outsourced or In-house Support?

What is White Label and do I Need Outsourced or In-house Support? By TOM NORTHRUP A growing practice may hit a breaking point if the demand for services outweighs the amount of work a team can deliver. Unfortunately, the hiring process may not be … Read More

Hiring Consultants on a Journey

As a Microsoft Partner Consultant, or MPC, my goal is NOT to take away your employee’s job from them. I am on my journey to be the best version of an MPC, that I can be. When reviewing opportunities for work or positions I need to fill, this is my outlook. This article will show … Read More