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Business

What’s the Difference Between CRM & ERP?

Client Relationship Management (CRM) and Enterprise Resource Planning (ERP) are two sides to one profitability chain. Both CRM and ERP’s main function is increasing overall profitability in a business. Successful organizations need these software’s to help clients drive key business tasks, make … Read More

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The Ultimate Battle: Dynamics 365 vs. Salesforce. Who Will Win?

Most companies reach a point when it’s time to implement a Customer Relationship Management (CRM) system. When this time comes, you want your business to grow in the right direction. That means you want to have a strong, yet user-friendly … Read More

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Microsoft: Inspired and Empowered by their Partners

Did you know that 95% of Microsoft’s commercial revenue flows through partners?  Satya Nadella and Amy Hood announced in the beginning of February that Microsoft has made $32 billion in revenue. More than 7,500 partners are joining the partner ecosystem every month. … Read More

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Secure your Business from the Ground up with Microsoft Azure

Secure your Business from the Ground up with Microsoft Azure Security is critical to every growing business and to customer satisfaction. Therefore, protecting customer data and other assets should be a top priority. Extensive security capabilities built into the Microsoft Azure platform, … Read More

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Dynamics 365 Retail is Ready for 2019, Are You?

What’s in store for 2019 for Dynamics 365 Retail? The last 15 years has had a major transformation for retailers since the internet and social media has created endless options at their fingertips, anywhere and anytime. As the changes continue … Read More

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Get End-to-End Project Management Capabilities with Project Service Automation

What is Project Service Automation?  Microsoft Dynamics 365 Project Service Automation (PSA) delivers a cloud-based project management application that keeps each step of the project moving forward, and each employee in the working productively. PSA enables project-based organizations to deliver customer … Read More

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What Should You Expect in a Data Migration?

For individuals or companies that have made the decision to implement Dynamics 365, or even companies that use other platforms; one of the first and most common predicaments is migrating data. Data is at the heart of your business, and it … Read More

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Personalize and Maintain Good Client Relationships With Dynamics 365 Customer Service Management

One of the most important things in maintaining a good business is having good customer service management. After all, customers are the fuel that keeps your organization up and running, and you want to maintain customer satisfaction throughout every business … Read More

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Streamline Field Service and Transform Your Business with IoT

For most Field Service professionals, staying connected is essential to managing customer requests. The Internet of Things (IoT) drives an evolution of modern communication. IoT, in simple terms, is a huge network of connected things that collect and exchange data. … Read More

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GDPR Compliance: Is Your CRM System Ready?

The General Data Protection Regulation (GDPR), agreed upon by the European Parliament and Council in April 2016, will replace the Data Protection Directive in Spring 2018 as the primary law regulating how companies protect European Union (EU) citizens’ personal data. … Read More

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